Mozilla Thunderbird is a highly profound email client which provides the users with various features. Mozilla Thunderbird also caters to the needs of several million clients all across the globe. The core reason behind the popularity that Mozilla Thunderbird has attained is the features that it provides to the users. Moreover, the interface of the latest version of Thunderbird is highly similar to Firefox, which makes the process of using it much more easier and convenient. Even though Thunderbird is highly efficient in functioning, it is not entirely flawless. There are various issues which the users face while using this email client. One of the most recurring problems which the users encounter is when the users register a complaint of Mozilla Thunderbird not working. If you come across the same issue, then you can find some simple troubleshooting solutions by reading this entire blog. The users also have the option of connecting with Mozilla Thunderbird customer care number, where they would get all the required assistance in solving the issue that the user is facing.
Reasons for facing the issue of Mozilla Thunderbird not working
Mozilla Thunderbird is an email client service which is created with top-class technologies. The design and functioning proficiency of this service completely stands out from others. There are still some issues which arise while using this service. The reasons for these issues to come up has been mentioned below:
Internet Connectivity: Thunderbird functions by storing the emails locally on the PC, this gives the users the option of accessing these emails without needing internet. However, when you wish to send an email, you would require an efficiently functioning internet connection. If you face an issue where you are unable to send an email, then this is most probably because of poor internet connectivity.
Outdated Version of Thunderbird: Compatibility is the most essential aspect while using Mozilla Thunderbird on any device. If you are using the older version of Thunderbird, then you would come across several malfunctions.
Add-ons and Extensions of Thunderbird: There are various add-on and extensions that are available to make emails much more convenient and pleasant. These add-ons and extensions also tend to backfire at certain situations when they cause a malfunction in the functioning of Mozilla Thunderbird.
Improper Configuration of Thunderbird: There are several issues like not being able to send or receive emails on Thunderbird. When the user faces such an issue, there is a high possibility that this is because your email account has not been appropriately configured.
Software conflicting with Thunderbird: There are numerous software which may cause hindrance in the proper functioning of Mozilla Thunderbird. When the users do face any issue, they must check up on the software which might be causing the problem.
System infected with Malware: When the system is infected with virus or malware, they will start encountering various glitches with Mozilla Thunderbird.
Ways to solve the issue of Mozilla Thunderbird not working
When the users come across the problem of their Mozilla Thunderbird not working, they can promptly take up the below-given steps to solve the issue.
- The users are suggested to check the internet connectivity and ensure that everything is running smooth.
- It is also possible that the users can solve this issue by updating their Mozilla Thunderbird software.
- If the issue of Thunderbird not working does not solve upon updating, then the users would have to run the software using safe mode.
- The users can also try and disable all the add-ons and extensions that are installed in Mozilla Thunderbird and see whether this resolves the issue.
- Users can also easily reconfigure their email account with Mozilla Thunderbird.
If the steps given above does not help in resolving the issue which the users are facing, then the best option they would have is to reinstall the software. The users can also connect with Mozilla Thunderbird technical support number and avail professional assistance towards solving this issue.